Privacy Policy (JG Pro Installations)
JG Pro Installations (“JG Pro Installations,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit jgproinstallation.com (the “Website”) or contact us through our forms, phone, email, or messaging features.
1) Information We Collect
A. Information you provide to us
When you fill out a form, request a quote, schedule service, or message us, you may provide:
Name
Phone number
Email address
Service address / city / zip code
Project details (flooring type, rooms/sq ft, timeline, photos if submitted)
Any other information you choose to share
B. Information collected automatically
When you browse the Website, we may automatically collect:
IP address
Device type, browser type, and operating system
Pages visited and time spent on pages
Referring website/source
Basic analytics and performance data (cookies or similar technologies)
C. Information from third parties
If you contact us through third-party platforms (for example, Facebook/Instagram lead forms or Messenger), we may receive information you submit through those platforms (such as your name, phone, email, and message). Use of those platforms is also governed by their privacy policies.
2) How We Use Your Information
We use your information to:
Provide estimates/quotes and respond to requests
Communicate about scheduling, services, and project details
Improve our Website, services, and customer support
Prevent fraud, abuse, or security issues
Comply with legal obligations
We do not sell your personal information. Your information is used only to contact you and provide a quote and/or service-related communication.
3) How We Share Your Information
We may share your information only in these situations:
Service providers: Companies that help us operate our Website, forms, analytics, email, or communications (only as needed to perform services for us).
Legal requirements: If required by law, subpoena, court order, or to protect rights, safety, or property.
Business operations: In connection with a business transfer (e.g., merger, acquisition), subject to appropriate protections.
We do not share your personal information with third parties for their own marketing purposes.
4) Cookies and Analytics
We may use cookies and similar technologies to:
Keep the Website working properly
Understand traffic and usage patterns
Improve marketing performance and user experience
You can control cookies through your browser settings. Disabling cookies may impact some site functionality.
5) Messaging, Calls, and SMS (If Applicable)
If you provide a phone number, you consent to be contacted by call, text, or voicemail for quote, scheduling, and service purposes. Message and data rates may apply depending on your carrier. You can opt out of marketing texts (if any are sent) by replying STOP.
6) Data Retention
We keep personal information only as long as needed to:
Provide quotes/services and maintain business records
Comply with legal, accounting, or tax requirements
When no longer needed, we take steps to delete or securely store it.
7) Data Security
We take reasonable administrative, technical, and physical steps to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8) Children’s Privacy
Our Website is not intended for children under 13, and we do not knowingly collect information from children under 13. If you believe a child has provided personal information, contact us so we can delete it.
9) Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.
10) Service Area Note
We provide services within approximately a 75-mile radius of Fredericksburg, Virginia.
11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”
12) Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
JG Pro Installations
Email: sales@jgproinstallation.com
Phone: (703) 763-6042